Squiggle
A Super-Smart Shopping Service for Curious Little Ones.

what it is

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All Kids are Special
(Especially Yours).

TrailMonkeez uses the art of asking great questions, a little science, and the help of experienced educators and childhood development experts to choose toys that match your child’s interests, passions, and developmental and educational needs.

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How it works

The Only Educational Shopping
Service That Learns.

There’s probably never been more great toy and game choices for children available. And that’s kind of a problem. TrailMonkeez helps parents discover the right stuff for their little ones—putting your child on a personal path toward engaged, excited moments everyone loves.

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TrailMonkeez’s Curiosity Squad

TrailMonkeez’s Curiosity Squad checks out lots of great toys and games from all over the world, evaluating them for quality, fun-quotient, and developmental milestones.

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Custom recommendations

You create an online profile by answering a few questions about your child; we match their passions, personality and learning stage with fun things that’ll absorb their attention like a sponge.

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The convenience of home delivery

Joy! A trip to the mailbox gets magical as your TrailMonkeez package arrives. Merriment ensues.

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Always improving

Add feedback from you and your child to your TrailMonkeez profile to help us narrow in on the very best things to suggest. If our picks are off, you tell us, we learn, and do better!

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The Recommendation Engine

The best toys are a dreamy combination of education and entertainment—fun enough to hook your child, smart enough to boost a skill, subtle enough that nobody knows the difference.

With the help of expert educators and parental input, our technology combines proven learning models and real-world experience to inform the al gorithm process and deliver toys that are both developmentally and personality-appropriate.

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Wish Lists

Keep track of your favorite things for your curious little learner or share them with friends and family. That way you don't end up with three of the same superhero figurines at your kid's birthday party, and Nana knows what her grandchild really wants. No duplicates. No disappointments. No returns. Birthdays and holidays just got a lot easier for everyone.

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The Curiosity Squad

Our team of education veterans are leading the charge (and tapping into their own network of educators) to help you find the toys that won’t just engage your child’s attention, but their higher order learning, too. With decades of experience in early childhood education to their names, and Master of Education degrees from the country’s top universities, they give an expert-guided approach to buying stuff for kids during each phase of their childhood.

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frequently asked questions

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Select a question below
What guarantee do you provide on your toys?
Our TrailMonkeez Curiosity Squad wants to make sure your child loves their toy as much as we do!
If you are unhappy with your purchase, you may return items in new, unused, original condition within 30 days of purchase (less promotional discounts and shipping charges). If would like to return an item, we will provide a return label and deduct the actual shipping cost from your refund. The return shipping cost will be calculated during the returns process and is based on the weight of the item(s) you are returning. You will receive a refund on the credit card (or gift card) you originally used to make your purchase.
If the return is because we shipped you the wrong item or the item is damaged, you must contact us within 10 days of purchase. We will pay for the return shipping in these cases.
All returned items must be in new, unused condition with all original packaging intact and tags attached otherwise a 25% restocking fee may be deducted from the refund or credit.
Please contact us at support@trailmonkeez.com for help with your return.
What toy warranties do you provide?
Many of our products come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.
Do you offer gift wrapping?
Currently, we do not offer gift wrapping, but we are working to add this to the TrailMonkeez shopping experience!
What payment methods do you accept?
We currently accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club debit and credit cards.
Do you charge sales tax?
Because we have physical locations in Georgia, Alabama and Washington, we charge state sales tax for buyers who live in those states, regardless of where you ship the item.
What shipping options do you offer?
We ship via the method that is most cost effective for you. This could be USPS, UPS or SureShip. Once your order ships, you will receive a confirmation email with the shipping tracking information.
What happens once I place my order?
After you complete your order, you will receive an order confirmation and your order will be shipped within 24 hours Monday – Friday. You will receive an email once your order is shipped and you can track your shipping status from your TrailMonkeez dashboard.
Once you receive your order, be sure to visit your TrailMonkeez dashboard to rate and review your toy. This helps us remember the types of toys that you and your family enjoy most!
My tracking number indicates that my order was delivered, but I never received my package. What’s next?
If the tracking information indicates that your order was delivered, be sure to check everywhere - occasionally carriers leave deliveries with neighbors, building managers, or places such as your porch, garage, or even behind bushes. If your order was shipped via US Postal Service: We suggest that you call or visit your local post office with the tracking number and ask to speak with the postmaster. The postmaster can ask the carrier where the package might have been left. We do not recommend calling the 800 number for the USPS. Usually a Google search will help you find the local phone number for your post office, but going in person is best. If your order was shipped UPS or Fedex: Call UPS at 800-742-5877 or Fedex at 800-GO-FEDEX with the tracking number to report non-receipt of package so that an investigation can be started. If the tracking information shows the item was returned to us, please email support@bellalunatoys.com or phone us at 888.438.1299. Your shipping address may have been entered incorrectly, the driver may have unsuccessfully attempted delivery, or the carrier may have mis-delivered it. 
How do I change my personal information like my password, email and shipping information?
All of your personal information is managed in your TrailMonkeez dashboard. This is where you can update your password, change your email address and much more.
How do I create a wishlist of products?
You can create a TrailMonkeez wishlist to save all of your favorite toys! Simply press the + icon next to the product as you are browsing or start a wishlist from your dashboard. You can create different wishlists for things like birthdays, holidays or for special relatives like Grandma! You can edit, view and share your wishlists all from your TrailMonkeez dashboard.
The website is giving me an error message – what can I do?
If you are having any trouble at all with our website, including error messages, please contact us directly at support@trailmonkeez.com so that we can resolve the problem as soon as possible. In the meantime, we will be happy to assist you directly with any orders or questions.
Can you create profiles for more than one child?
Yes! You can create as many individual child profiles as you wish so that TrailMonkeez recommends the toys the meet the individual needs of each child. From the main menu, you can select ‘Profiles’ where you can view, edit and add profiles.
What do you do with the information gathered about my child?
The questions we ask about your child are designed to provide the best possible toy recommendations based on your child’s age and learning preferences. This information is NEVER shared with outside parties and you are not required to answer any questions to enjoy the TrailMonkeez experience!

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